The Role of Leadership

Continue working on your training manual. Complete the following tasks for your project:

• Update the Quality Training Manual document title page with the new date.
• Update the previously completed sections based on the instructor’s feedback.

FEEDBACK  Total points earned (rounded): 53 out of 100 (53%). Task Requirements points earned: 25 out of 25 (100%). Demonstration and application of knowledge points earned: 27.5 out of 55 (50%). Academic writing and format points earned: 0 out of 20 (0%). Strengths: . Opportunities for improvement: There are two main concerns with your submittal. OV and bullets. Too much of your material can be traced directly to a source, while you added an in-text reference, if the material is highlighted that means it is a direct quote. You need to paraphrase the information that you use so that it does not flag OV.. Additional Comments: The second issue are bullets. Bullets do not convey your understanding or comprehension of the subject matter. I covered this in LC#1 – avoid bullets as the usually trigger OV and they do not show ‘knowledge gained’ which is what I am assessing.. ”

• Add the following section for Week 2:
  • Week 2: The Role of Leadership (300–400 words)
    • In any personal experience or a real-life story found on the Internet, discuss senior management’s role in successful quality improvement programs.
    • In general, what is senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
    • Why must firms adopt the roles that you identified? What would happen if they did not fill those roles
    • How should senior and middle management derive the metrics that they want to use to both monitor and communicate performance?