Assignment 3: Healthcare Quality Assume that you are a quality officer who is responsible for one (1) of the state’s largest healthcare organizations. You have been told that the quality of patient care has decreased, and you have been assigned a project that is geared toward increasing quality of care for the patients. Your Chief […]

“Performance Measure” Please respond to the following: A clinic service wants to add a new performance measure that deals with service delay –the number of minutes after patient arrival that a given event occurs. Create three questions that should be asked about the clinic service’s proposed performance measure. Provide a rationale for each question. Determine […]

ACUTE CARE: Evaluate how need, demand, quality, and customer (patient) satisfaction for prevention and non-acute services are measured. “Acute Care” Please respond to the following: Evaluate how need, demand, quality, and customer (patient) satisfaction for prevention and non-acute services are measured. How should these performance outcomes data be used in managerial decision making to improve […]

A small primary care clinic has 69 employees, representing 9 different clinical professions and 12 other skills. It operates two (2) sites, one (1) of which is bigger and has the departments for medical specialists, diagnostic labs, and patient services. The clinic also contracts for a variety of services, such as repair and maintenance, referral […]

Week 1 dq1 “HCOs” Please respond to the following: · Should the text have started with, “Building healthy communities is the focus of HCOs, including patient care but going well beyond”? Explain your answer. · Examine the major components of the U.S. health care system to determine where the greatest opportunity for improvement exists. · […]

Week 5 dq1 “Clinical Support Services” Please respond to the following: · Patient scheduling is often an issue that involves several Clinical Support Services (CSSs). Some CSSs must be scheduled in specific sequence, requiring the patient to be moved from place to place. Delays should be minimized, but service times are not always predictable. Propose […]

Week 4 dq1 “Physician Relationships” Please respond to the following: · The traditional model of hospital privileges and fee-for-service practice can be described as a partnership, a sharing of responsibility between the physician and the institution. Examine what each party does in this partnership to contribute to the partnership, and what each expects to get […]

Week 3 dq1 “Governance” Please respond to the following: · Should every community have its own healthcare organization with its own mission, or should hospitals be like Wal-Mart, where the mission is set once for the world? State your position. · If there is a virtue to individual community missions, determine what is it, and […]

Week 2 dq1 “Leadership” Please respond to the following: · Explain and defend your views on each of the following statements: o “Managers do not give orders.” o “Managers do not make decisions.” o “Managers spend a lot of time listening.” o “The governing board’s calendar ultimately forces a decision.” o “Imagination is an important […]

Week 1 dq1 “HCOs” Please respond to the following: · Should the text have started with, “Building healthy communities is the focus of HCOs, including patient care but going well beyond”? Explain your answer. · Examine the major components of the U.S. health care system to determine where the greatest opportunity for improvement exists. · […]