Individual Quiz – Week 3 Case Management Overview, Clientele, and Practice Models 1. What is the basic definition and application of the case management function? 2. Define the following terms: a. Assessment b. Chronic illness c. Developmental disability d. Disability impairment e. Monitoring f. Outreach g. Service coordination Implementation of the Case Management Process 3. Identify the differences and similarities of case management in the community setting and in the managed care environment. Case Management Skills: Interpersonal and Information Gathering Skills, Goal Setting, Intervention, and Evaluation 4. What are some of the interpersonal skills necessary to build rapport in the early stages of case management? 5. How would one integrate an assessment into problem identification and goal setting?
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