Analysis and Evaluation of the Community Agency Observation

In this assignment, you will turn in your final project documents, analysis, and evaluation of your community agency observation.

Tasks:

Create a report by compiling and reviewing all your documents and research related to the project. Your final submission should include the following:

Analysis and Assessment:

In an 8- to 10-page report, complete the following:

1. Describe the organization in which the service learning took place, including its policies, procedures, and services. In the description, include the following:
   1. The organization’s community:

• What services do they provide?
• Who uses the services?

The organization’s location:

• How accessible is your agency?
• Must they walk or take public transportation?
• Must they cross ethnic, racial, class, or gang boundaries? For example, low-income women of color may be hesitant to visit an agency located at a university in an affluent, predominantly white setting.

The organization’s décor:

• Is the décor, including the waiting area or reading materials, culturally responsive to diverse populations?

The organization’s staff composition:

• What is the ethnic, racial, or class background of the staff?
• Does the staff seem culturally aware and responsive?

Assess the multicultural organizational development of the institution where the service learning took place. Make sure that you describe:

1. The mission statement and programs: Does the agency reflect a commitment to diversity? Is this commitment exemplified by its programs?

Summarize a few critical incidents when multicultural aspects were addressed (directly or indirectly). Explain how the activities and staff demonstrated multicultural sensitivity when identifying problems and responding to symptoms and help-seeking behaviors. Analyze how those critical incidents affected your cultural self-awareness and professional relationship, specific to the provision of culturally competent services. Apply a multicultural and interdisciplinary approach to generate a proposal for what the organization can do to improve its sensitivity to multicultural issues.

Contribution and Reflection:

In a 1- to 2-page report, complete the following:

• Summarize the leader’s review of your contribution to the organization.
• Explain how you felt that you contributed to the organization. This means expanding on the leader’s review by providing supporting evidence.

Appendix:

Include the following documents as individual appendices.

• Service learning weekly self-reflection process worksheets (one for each module after the proposal)
• Leader’s 1-page review

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