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NTC 362 VOICE telecommunication used at the workplace

• 2 1/2-3 page APA paper describing the VOICE telecommunication

 

 

 

systems used at your workplace.( Specify reference manuals or web

 

pages with details- focus on the voice only. You can mention some data

 

but that is reserved for the second paper- What Voice over IP options

 

exist?)

 

 

• Discuss what combined plans and costs exist for a ” convergence

 

 

 

solution” for your company- ( Ask your lead IT person if they have

 

considered this)

 

 

• Alternate Option (if not at a company): If you have very simple

 

 

 

voice structure( No Centrex/PBX), postulate what small business

 

options with specific vendor solutions/costs exist for a small company of

 

50-100 persons or the standards of virtual organizations of UOP

 

 

• Within the paper make sure one paragraph explains the difference

 

 

 

between:

 

 

• Rotary and Dual Tone Multi-frequency (DTMF)

 

• Wide Area Telecommunications Service (WATS) and leased lines

 

• Private Branch eXchange (PBX) and Centrex

 

• Examples of these in your work place.





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